Privacy Policy

Last Updated: September 2, 2026

Sedux Studio LLC, doing business as Sedux Pro (“Sedux Pro,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit seduxpro.com, purchase our products, communicate with us, subscribe to our marketing communications, or otherwise interact with Sedux Pro (collectively, the “Services”).

By accessing or using our Services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with Sedux Pro, we may collect the following categories of personal information:

Contact Information

Including your name, billing address, shipping address, email address, and telephone number.

Order and Transaction Information

Including products purchased, order history, transaction details, returns, exchanges, warranty claims, and other information related to your purchases.

Payment Information

Payment information is processed by Shopify and/or third-party payment processors. We generally do not directly store complete credit or debit card numbers.

Account Information

If you create an account, we may collect your login information, account preferences, saved addresses, and purchase history.

Customer Service Information

Including emails, messages, photographs, videos, warranty documentation, product concerns, reviews, and other information you provide when communicating with us.

Device and Usage Information

We and our service providers may automatically collect information such as your IP address, browser type, device type, operating system, cookie identifiers, pages viewed, referring websites, interactions with our website, and approximate location derived from your IP address.

Marketing Information

Including your email or SMS marketing preferences, interactions with marketing communications, advertisements, promotions, and campaigns.

Information from Third Parties

We may receive information from service providers and business partners that help us operate our store, process payments, fulfill orders, prevent fraud, analyze website activity, or conduct advertising and marketing.

2. How We Collect Information

We may collect personal information:

• Directly from you when you make a purchase, create an account, contact us, submit a form, enter a promotion, or subscribe to marketing;
  
• Automatically when you browse or interact with our website through cookies, pixels, and similar technologies;
  
• From Shopify and applications integrated with our Shopify store;
  
• From payment processors, shipping carriers, analytics providers, advertising platforms, and other service providers; and
  
• From social media platforms or other third parties when you interact with Sedux Pro through those services.
  

3. How We Use Your Information

We may use personal information to:

Process and fulfill orders, including processing payments, confirming orders, arranging shipping, providing tracking information, processing returns, and administering warranty claims.

Provide customer support, including responding to questions, resolving order or product concerns, and communicating regarding purchases.

Operate and improve our website, including analyzing how customers use our Services, troubleshooting technical issues, improving functionality, and developing products and services.

Prevent fraud and protect our business, including detecting suspicious transactions, protecting customer accounts, enforcing our policies, and maintaining the security of our website.

Communicate with you, including sending transactional communications such as order confirmations, shipping notifications, account updates, and customer service messages.

Market our products and services, including sending promotional emails or text messages where permitted and displaying or measuring advertising.

Personalize your experience, including recommending products or content that may be relevant to you.

Comply with legal obligations, respond to lawful requests, resolve disputes, enforce agreements, and establish or defend legal claims.

4. Shopify

Our online store is hosted through Shopify.

Shopify provides the ecommerce platform that enables us to offer and sell our products and Services. As part of providing these services, Shopify may collect and process personal information regarding customers and visitors to our store.

Shopify's processing of personal information is also governed by its own privacy terms and policies.

5. Cookies & Tracking Technologies

Sedux Pro, Shopify, and certain third-party service providers may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

• Keep our website functioning properly;
  
• Remember your preferences and shopping cart;
  
• Understand website traffic and customer behavior;
  
• Measure website and advertising performance;
  
• Prevent fraud and improve security;
  
• Personalize your shopping experience; and
  
• Provide or measure advertising.
  

Some cookies are necessary for the operation of our website, while others may be used for analytics, personalization, or advertising.

Depending on your location, you may have the ability to manage your cookie preferences through the privacy or cookie controls displayed on our website or through your browser settings.

6. Advertising & Analytics

We may use third-party analytics, marketing, and advertising services to understand how visitors use our website and to promote Sedux Pro.

Depending on the services enabled on our store, these providers may collect information about your interactions with Sedux Pro and other websites or services.

This information may be used to measure advertising effectiveness, understand customer behavior, personalize advertisements, or provide advertising based on your interests.

Where required by applicable law, we provide customers with appropriate choices regarding these practices.

7. Email & SMS Marketing

If you subscribe to Sedux Pro marketing communications, we may use your contact information to send you product launches, promotions, restock notices, educational content, special offers, and other marketing communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

If we offer SMS marketing, you may opt out by following the instructions provided in the applicable text message.

Opting out of marketing communications does not prevent us from sending necessary transactional messages relating to your orders, account, warranty claims, or customer service requests.

8. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business, including:

Shopify and ecommerce providers that host and support our online store.

Payment processors that securely process transactions.

Shipping and fulfillment providers that deliver orders and provide tracking.

Technology and cloud service providers that support our website and business systems.

Analytics and advertising providers that help us understand website activity and measure or provide marketing.

Email and SMS providers that facilitate communications with customers.

Professional advisors, including attorneys, accountants, insurers, and other professional service providers.

Government authorities or other parties when legally required, including where disclosure is necessary to comply with law, legal process, court orders, or legitimate government requests.

We may also disclose information as part of a merger, acquisition, financing, reorganization, sale of assets, or other business transaction.

9. Sale or Sharing of Personal Information

Sedux Pro does not sell customer personal information for money in the traditional sense.

However, certain uses of cookies, advertising technologies, analytics tools, or advertising partners may be considered a “sale” or “sharing” of personal information under certain U.S. state privacy laws, including California law.

Where required by applicable law, you may have the right to opt out of such sale, sharing, or targeted advertising.

Eligible consumers may exercise these choices through the Your Privacy Choices or Do Not Sell or Share My Personal Information option provided on our website, where applicable.

California recognizes rights to opt out of the sale or sharing of personal information, and qualifying businesses must also recognize qualifying Global Privacy Control signals.

10. California Privacy Rights

If you are a California resident and Sedux Pro is subject to the California Consumer Privacy Act, as amended (“CCPA”), you may have certain rights regarding your personal information.

Subject to applicable exceptions, these may include the:

Right to Know and Access

You may request information regarding the personal information we have collected about you and how we collect, use, or disclose it.

Right to Delete

You may request deletion of certain personal information we maintain about you, subject to legal exceptions.

Right to Correct

You may request correction of inaccurate personal information.

Right to Opt Out of Sale or Sharing

You may have the right to direct us not to sell or share your personal information as those terms are defined under California law.

Right to Limit Certain Uses of Sensitive Personal Information

Where applicable, you may have the right to limit certain uses or disclosures of sensitive personal information.

Right to Non-Discrimination

We will not unlawfully discriminate against you for exercising applicable privacy rights.

These are among the rights California currently recognizes under the CCPA.

Exercising Your California Privacy Rights

To submit a privacy request, contact:

Email: info@seduxpro.com

Please include sufficient information for us to understand and process your request.

We may need to verify your identity before completing certain requests. Any information collected for verification will be used for that purpose as permitted by law.

You may also use an authorized agent to submit certain requests on your behalf where permitted by law. We may require verification of the agent's authority and/or your identity.

11. Global Privacy Control

Where required by applicable law, Sedux Pro recognizes qualifying browser-based opt-out preference signals, such as Global Privacy Control (GPC), as requests to opt out of the sale or sharing of personal information for the browser or device transmitting the signal.

12. Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights concerning their personal information under applicable state privacy laws.

Depending on your state and whether the applicable law applies to Sedux Pro, these rights may include access, correction, deletion, portability, and the ability to opt out of certain targeted advertising, sale, profiling, or other processing activities.

Requests may be submitted to info@seduxpro.com.

13. International Customers

Sedux Pro may offer products to customers outside the United States.

If you access our Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where Shopify or our service providers operate.

Privacy laws in those jurisdictions may differ from the laws in your country.

Customers in certain jurisdictions, including the European Economic Area, United Kingdom, and Switzerland, may have additional privacy rights under applicable law.

14. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our Services, maintaining business and transaction records, complying with tax and accounting requirements, resolving disputes, preventing fraud, and enforcing agreements.

Retention periods may vary depending on the type of information and our legal or operational obligations.

When personal information is no longer reasonably necessary, we may delete or anonymize it as appropriate and as permitted by law.

15. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the Internet, electronic storage system, or security measure can guarantee absolute security. Accordingly, we cannot guarantee that personal information will always remain completely secure.

Customers are responsible for maintaining the confidentiality of their account credentials and should notify us if they believe their account or information has been compromised.

16. Children's Privacy

Our website and products are intended for adults and are not directed toward children.

We do not knowingly collect personal information from children under the age of 13.

If you are a parent or guardian and believe a child has provided personal information to us, please contact info@seduxpro.com so we can review and, where appropriate, delete the information.

We do not knowingly sell or share the personal information of consumers under age 16 without legally required authorization.

17. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, applications, or services.

Sedux Pro does not control and is not responsible for the privacy, security, content, or practices of third-party websites or services.

We encourage you to review the privacy policies of any third-party service you visit.

18. Social Media

If you interact with Sedux Pro through social media, the applicable social media platform may independently collect and process information about you.

Your interactions with those platforms are governed by their respective privacy policies and settings.

19. Changes To This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, Services, legal requirements, or regulatory obligations.

When changes are made, we will update the “Last Updated” date at the top of this policy. Where required by law, we may provide additional notice regarding material changes.

We encourage you to review this Privacy Policy periodically.

20. Contact Information

For questions about this Privacy Policy, our privacy practices, or to exercise an applicable privacy right, please contact:

Sedux Pro

Sedux Studio LLC

Orange County, California, United States

Email: info@seduxpro.com

Website: seduxpro.com