Shipping policy

Processing Time:

Orders are processed within 1-3 business days (excluding weekends and holidays) after payment verification.

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Shipping Rates and Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout.

Delivery estimates:

Standard shipping: 5-7 business days

Expedited shipping: 2-3 business days

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Shipment Confirmation and Order Tracking:

You will receive a shipment confirmation email with a tracking number once your order has been shipped.

International Shipping:

We currently only offer international shipping to Canada.

Lost or Stolen Packages:

We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.

Upon dispatch and confirmation of delivery, we cannot be held liable for any stolen or lost packages. For inquiries or concerns, please reach out directly to the delivery carrier.

Please note that we do not provide refunds or exchanges for any packages that are stolen or lost.

Customs, Duties, and Taxes:

Sedux Studio LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).